Study Guide

Objective

Learning objectives:

The student
- can identify what kinds of support and guidance the client needs in various difficult situations in life
- has the skills to interact and operate in client situations that involve multiple needs
- is able to use their group and individual guidance skills in client work

Content

Contents:
- Substance abuse, sexuality, ageing, risks to mental health and challenging behaviour as special challenges
- Different forms of rehabilitation and therapy
- Work methods that promote safety in difficult situations

Evaluation scale

H-5

Assessment criteria, satisfactory (1)

Fail (0)
The student has not participated in the teaching or achieved the objectives of the course.

Satisfactory (1)

Professional knowledge base and concepts:
The student knows the theoretical basis and concepts poorly. He briefly describes the service system, legislation and operations.

Professional activities:
The student has little knowledge of customer support and service needs. The student is familiar with some professional working methods and social work practices.

Ethical competence and responsibility:
The student has a weak recognition of client involvement, agency and self-determination. The student has a weak recognition of professional values ​​and ethical principles.

Satisfactory (2)

Professional knowledge base and concepts:
The student knows the theoretical basis and concepts that are used superficially in work situations. He identifies the structures and processes and legislation of the service system. The student describes the activity mainly with the help of practical information.

Professional activities:
The student identifies the needs of customer support and services and knows the basic skills of guidance and support. The student is familiar with a few professional work methods, legislation and social work practices.

Ethical competence and responsibility:
The student superficially / concisely identifies inclusion, agency and self-determination. The student acts in accordance with the values ​​and ethical principles of the profession.

Assessment criteria, good (3)

Good (3)

Professional knowledge base and concepts:
The student knows the key theoretical foundation and concepts and applies them to various phenomena and situations. They know most of the structures and processes of the service system and the legislation that governs them. The student justify activities using research information and practical knowledge.

Professional activities:
The student knows the support and service needs of customers and strives to guide them in work situations. The student is familiar with professional work methods, legislation and social work practices.

Ethical competence and responsibility:
The student understands people's inclusion, agency and self-determination. The student acts responsibly and recognizes the values and ethical principles of the profession.

Good (4)

Professional knowledge base and concepts:
The student knows the key theoretical foundation and concepts and applies them to various phenomena and situations. They know most of the structures and processes of the service system and the legislation that governs them. The student justify activities using research information and practical knowledge.

Professional activities:
The student knows the support and service needs of customers and strives to guide them in complex work situations. The student is familiar with and can apply professional work methods. The student is able to apply legislation and identify social work practices..

Ethical competence and responsibility:
The student supports people's inclusion, agency and self-determination. The student acts responsibly and justifies his / her actions in accordance with the values and ethical principles of the profession.

Assessment criteria, excellent (5)

Excellent (5)

Professional knowledge base and concepts:
The student knows the knowledge base and concepts and applies them in an expert way to various phenomena and situations. They know the structures and processes of the service system and the legislation that governs them. The student can analyse and justify activities in a versatile way using research information and practical knowledge.

Professional activities:
The student can identify what support and services clients need and can instruct and support them appropriately in complex or unexpected work situations. The student knows and can apply professional methods of individual, group and community work in an expert way. They can apply legislation and national and international guidelines in service design, decision-making and activities in a justified way. The student develops and reshapes social services work and its practices.

Ethical competence and responsibility:
Through their actions, the student promotes the realisation of fairness and inviolability of human dignity. They act in ways that increase participation, agency and self-determination. They act responsibly and create work practices that increase security. The student justifies their activities in accordance with the values and ethical principles of the professional field.

Qualifications

NULL