Introduction to Service Design (5cr)
Code: UART1105-3001
General information
- Enrollment
- 23.02.2020 - 23.03.2020
- Registration for the implementation has ended.
- Timing
- 24.03.2020 - 24.04.2020
- Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Unit
- TTK perustoiminta
- Teaching languages
- English
- Course
- UART1105
Evaluation scale
H-5
Objective
At the end of this course student - understands the key concepts, methods, process and background of service design - understands service design as a design activity and its link to one’s own field of study - has got basics for further method studies and projects on service design
Execution methods
Lectures, exercises, design assignment and a final report for a case organization
Accomplishment methods
Presence during the lectures (80%), finished assignment and a final report.
Content
The goal of the course is to give the participant an overview about service design, its key concepts, methods and process. The course will contain both theory and one practical case assignment, or smaller-scale service design tasks
Assessment criteria, satisfactory (1)
5-1 / failed