Collaborative Experience Design (5cr)

Evaluation scale

H-5

Content scheduling

Developing Online and Off-line Experiences

Developing Experiences (project)

The objective of the study unit is to give the student knowledge on how to design experiences in collaboration with a multi-stakeholder network of an event. He/she will apply service and experience design methods as well as co-creation methodology and live-event simulation in an innovative way.

Objective

Developing Online and Off-line Experiences
Developing Experiences (project)
The objective of the study unit is to give the student knowledge on how to design experiences in collaboration with a multi-stakeholder network of an event. He/she will apply service and experience design methods as well as co-creation methodology and live-event simulation in an innovative way.

Content

Tieto puuttuu

Location and time

Rovaniemi, spring 2020.

Materials

Getz, D. 2005. Event management and event tourism. New York: Cognizant Communication Corporation.

Kukk & Leppiman, 2014. Increasing value perception in knowledgeintensive service activity by service design.

Kukk, Leppiman & Pohjola 2014. Designing a Business Service experience: Customer´s Perspective on Value Co-creation (Researchh in economiics and business: Central and Eastern Europe, Reb 2014 Vol. 6, No. 1)

Leppiman & Same 2011. Experience marketing: conceptual insights and the difference from experiential marketing (University-Business Cooperation - Tallinn 2011)

Miettinen, S., Koivisto, M. 2009. Designing Services with Innovative Methods. Otava Book Printing LTD, Keuruu.

Morgan, M. 2010. The Experience Economy 10 Years On: Where Next for Experience Management? In The Tourism and Leisure Experience (ed. M. Morgan, P. Lugosi and J. R. B. Ritchie).

Teaching methods

Lectures, workshops, field work, meetings with companies, presentations, reflective learning assignment, participative observation and analysis.

Employer connections

Cooperation witht the Arctic Design Week event.

International connections

International group of student and cooperational partners.

Student workload

5 ECTS = 133 h of studying

Assessment criteria, satisfactory (1)

Please note that there might be more specific assessment criteria for learning assignments which will be given at the beginning of the study unit.

Fail (0)
The student does not complete the assignments according to instructions or does not attend the learning situations at all. He/she does not pass the assignments, tests and/or the exam as required.

Poor (1)
The student has a satisfactory command of the theoretical content of the study unit and is able to apply it only partly or not at all in practical learning exercises. He/she seldom participates in the study process and shows very little or no analytical, reflective and critical approach in his/her activities. The assignments are not fully performed according to the instructions.

Satisfactory (2)
The student has a satisfactory command of the theoretical content of the study unit and is able to apply it only partly or not at all in practical learning exercises. He/she seldom participates in the study process and shows very little or no analytical, reflective and critical approach in his/her activities. The assignments are not fully performed according to the instructions.

Assessment criteria, good (3)

Good (3)
The student has a rather good command of the theoretical content of the study unit and is able to apply it somehow in practical learning exercises. He/she participates in the study process quite actively and shows somewhat analytical, reflective and critical approach in most of his/her activities. The assignments are performed mostly according to the instructions.

Very good (4)
The student has a good command of the theoretical content of the study unit and is able to apply it mostly in practical learning exercises. He/she participates in the study process quite actively and shows somewhat analytical, reflective and critical approach in most of his/her activities. All the assignments are performed mostly according to the instructions.

Assessment criteria, excellent (5)

Excellent (5)

The student has an excellent command of the theoretical content of the study unit and is able to apply it fully in practical learning exercises. He/she participates in the study process actively and shows analytical, reflective and critical approach in all his/her activities. All the assignments are performed according to the instructions.

Qualifications

NULL