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Skills for Multicultural Working Environment (5cr)

Code: R81ML23OJ-19001

General information


Timing
30.09.2019 - 15.11.2019
Implementation has ended.
Number of ECTS credits allocated
5 cr
Local portion
3 cr
Virtual portion
2 cr
RDI portion
1 cr
Mode of delivery
Blended learning
Unit
Bachelor of Hospitality Management
Degree programmes
Degree Programme in Tourism
Teachers
Minna Väyrynen
Course
R81ML23OJ

Evaluation scale

H-5

Objective

Tieto puuttuu

Content

Tieto puuttuu

Materials

Tieto puuttuu

Teaching methods

Tieto puuttuu

Assessment criteria, satisfactory (1)

Tieto puuttuu

Assessment criteria, good (3)

Good (3)
The student is able to describe his/her cultural background and its impact on acting in a multicultural work community. In his /her communication, he/she is able to consider different cultural elements. The student is familiar with international principles of good manners and can act even in demanding work life situations in English. He/she can use the basic professional vocabulary and concepts.
Very good (4)
The student is able to describe comprehensively his/her cultural background and its impact on acting in a multicultural work community. In his /her communication, he/she can consider cultural elements to a high extent. The student is well familiar with international principles of good manners and can act both fluently and in a customer-oriented manner even in demanding work life situations in English. He/she masters the basic professional vocabulary and concepts.

Assessment criteria, excellent (5)

Excellent (5)
The student is able to describe both thoroughly and diversely his/her cultural background and its impact on acting in a multicultural work community. In his /her communication, he/she is able to consider cultural elements both comprehensively and diversely. The student is exceedingly familiar with international principles of good manners and can act both fluently and in a customer-oriented manner even in demanding work life situations in English. He/she masters professional vocabulary and concepts comprehensively.

Qualifications

NULL

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