Ski Resort Management 2 (5op)

Osaamistavoitteet

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Sisältö

Developing Ski/Snow and Ice Resort Business
Managing Ski Resorts (project)
The student gets familiar with the ski resort business as a global phenomenon and how the global economy affects the industry. He/she knows the basics of international economics and is able to take into consideration changes in various operating environments. The student understands how world-scale events and changes may affect the ski resort business and is able to take them into account in planning different operations. He/she learns to use the basic foresight tools to awaken his/her proactive and creative mind-set and develop his/her personal innovation skills, which have importance in the business management.

Arviointikriteerit, tyydyttävä (1)

Satisfactory (2)
The student has satisfactory understanding and knowledge of the operating environment and customer understanding in ski resorts. He/she needs assistance to explain the details and the importance of different design tools and immersive storytelling in ski resorts. The student is able to do some service design when assisted. He/she does not know in detail how to apply pricing to improve the ski resort operations and needs assistance. The student participates in the contact lessons rather passively and shows vague reflective and critical approach in all his/her activities. The student has difficulties in performing the assignments according to the instructions.
Poor (1)
The student has vague understanding and knowledge of the operating environment and customer understanding in ski resorts. He/she needs a lot of assistance to explain the details and the importance of different design tools and immersive storytelling in ski resorts. The student has manifold difficulties to do service design even when assisted. He/she does not know how to apply pricing to improve the ski resort operations and needs a lot of assistance. The student participates in the contact lessons very passively and has no reflective and critical approach in all his/her activities. The student has many challenges in performing the assignments according to the instructions.
Fail (0)
The student does not complete the assignments according to instructions or does not attend the learning situations at all. He/she does not pass the assignments, tests and/or the exam as required.
Please note that there might be more specific assessment criteria for learning assignments which will be given at the beginning of the study unit.

Arviointikriteerit, hyvä (3)

Very good (4)
The student has very good understanding and knowledge of the operating environment and customer understanding in ski resorts. He/she knows very well most of the details and the importance of different design tools and immersive storytelling in ski resorts. The student is able to do individual service design. He/she knows very well how to apply pricing to improve the ski resort operations. The student participates in the contact lessons actively and shows analytical, reflective and critical approach in all his/her activities. All the assignments are performed very well according to the instructions.
Good (3)
The student has good understanding and knowledge of the operating environment and customer understanding in ski resorts. He/she knows well and in some detail the importance of different design tools and immersive storytelling in ski resorts. The student is able to do some service design in guidance. He/she knows well how to apply pricing to improve the ski resort operations. The student participates in the contact lessons quite actively and shows some analytical, reflective and critical approach in all his/her activities. Most of the assignments are performed according to the instructions.

Arviointikriteerit, kiitettävä (5)

Excellent (5)
The student has profound and excellent understanding and knowledge of the operating environment and customer service skills in ski resorts. He/she knows in full detail the importance of different design tools and immersive storytelling in ski resorts. The student is able to do service design with all details. He/she knows in an excellent manner how to apply pricing to improve the ski resort operations. The student participates in the contact lessons very actively and shows deep analytical, reflective and critical approach in all his/her activities. All the assignments are performed excellently according to the instructions.