Change communicationsLaajuus (5 op)

Osaamistavoitteet

After completing the course, the students are aware of the different communication situations (conversation, meeting, negotiation) and can handle these situations in international working environments. The students understand the role and meaning of organizational communication as part of business management. The students are able to identify the meaning of conversation as part of strategic communication and they are aware of the role of the manager in change communication. The students can identify the concepts and goals of the crisis communication and they are aware of the role of crisis communication as part of the organization’s communication.

Sisältö

Opintojakson sisältö
- varing and international operational environments
- conversation, meeting, negotiation situations
- organizational  communication
- the role of the manager in organizational communication
- change communication
- crisis communication

Arviointikriteerit, tyydyttävä (1)

Satisfactory
Good
Excellent
Student acknowledges the communication situations, negotiations and discussion situations in the changing and international operating environments.

Student acknowledges different parts of organizational communications as part of enterprise management and actions.

Student knows from what parts the change and crisis communications are formed.
Student acknowledges the communication situations, negotiations and discussion situations in the changing and international operating environments.

Student acknowledges different parts of organizational communications and can apply communications as a part of enterprise actions and management.

Student knows from what parts the change and crisis communications are formed and can apply this knowledge in leadership management
Student acknowledges the communication situations, negotiations and discussion situations in the changing and international operating environments and knows how to develop negotiation and discussion situations, which are used in leadership management.

Student knows from what parts the change and crisis communications are formed and can lead and develop organizations in possible change- and crisis situations with the help of communications.