Multicultural Tourism and Hospitality Field (6cr)

Objective

Tieto puuttuu

Content

Tieto puuttuu

Assessment criteria, satisfactory (1)

Satisfactory skills
The student has basic knowledge of his/her own study field and of the learning approach of RAMK.  He/she is able to use all the most common learning environments and electronic tools at RAMK/MTI with assistance and he/she knows basic document writing principles. He/she can take satisfactory responsibility for his/her own and the group’s learning process and follow ethical principles when searching for and using information. He/she can show minor elements of analytical, reflective and critical thinking. The student has basic social, intercultural and communication skills to be able to work in a multicultural team. He/she has some understanding of the field of tourism and hospitality and he/she knows basic principles of customer-oriented, interactive and hospitable way of working. The student is able to describe briefly, simply and understandably his background, studies and work experience and tasks in Swedish but his/her Swedish skills need improvement. He/she manages work related contacts and customer service in Swedish with assistance. His/her oral and written communication follows the proper style only partly. The student can introduce him-/herself and ask and answer questions about personal details in Finnish with assistance. He/she can react to greetings and other simple everyday situations.
 
Good skills
The student has good knowledge of his/her own study field and of the learning approach of RAMK.  The student is able to use RAMK’s learning environments and electronic tools independently and he/she knows how to write documents according to the right style and templates. He/she can take responsibility for his/her own and the group’s learning well and follow ethical principles when searching for and using information. He/she shows in his/her activities analytical, reflective and critical thinking and learning. The student has good social, intercultural and communication skills to act as an active member of a multicultural team. He/she has an overall picture of the tourism and hospitality field and knows well different principles of customer-oriented, interactive and hospitable way of working.The student is able to tell basic facts about his/her background, studies as well as work experience and tasks in Swedish. He/she manages quite well in work related contacts and customer service in Swedish. He/she is able to use a proper style in his/her written and oral communication. The student can introduce him-/herself and ask and answer questions about personal details in Finnish. He/she can react to greetings and other everyday situations. He/she sometimes needs assistance.
 
Excellent skills
The student has excellent knowledge of his/her own study field and is able to foresee its meaning in the context of career development. He/she has an excellent command of the learning approach of RAMK.  The student is able to use RAMK’s learning environments and electronic tools independently and efficiently and he/she also knows how to write documents according to the right style and templates. He/she can take excellent responsibility for his/her own and the group’s learning and follow ethical principles when searching for and using information. He/she has excellent analytical, reflective and critical thinking and learning skills. The student has excellent social, intercultural and communication skills to be able to work in a multicultural team. He/she has a thorough overall picture of the tourism and hospitality field and has profound knowledge of customer-oriented, interactive and hospitable way of working. The student is able to describe fluently his/her background, studies as well as work in Finnish.
More specific assessment criteria for learning assignments will be given at the beginning of the study unit.

Assessment criteria, good (3)

Good skills
The student has good knowledge of his/her own study field and of the learning approach of RAMK. The student is able to use RAMK’s learning environments and electronic tools independently and he/she knows how to write documents according to the right style and templates. He/she can take responsibility for his/her own and the group’s learning well and follow ethical principles when searching for and using information. He/she shows in his/her activities analytical, reflective and critical thinking and learning. The student has good social, intercultural and communication skills to act as an active member of a multicultural team. He/she has an overall picture of the tourism and hospitality field and knows well different principles of customer-oriented, interactive and hospitable way of working.The student is able to tell basic facts about his/her background, studies as well as work experience and tasks in Swedish. He/she manages quite well in work related contacts and customer service in Swedish. He/she is able to use a proper style in his/her written and oral communication. The student can introduce him-/herself and ask and answer questions about personal details in Finnish. He/she can react to greetings and other everyday situations. He/she sometimes needs assistance.

Assessment criteria, excellent (5)

Excellent skills
The student has excellent knowledge of his/her own study field and is able to foresee its meaning in the context of career development. He/she has an excellent command of the learning approach of RAMK. The student is able to use RAMK’s learning environments and electronic tools independently and efficiently and he/she also knows how to write documents according to the right style and templates. He/she can take excellent responsibility for his/her own and the group’s learning and follow ethical principles when searching for and using information. He/she has excellent analytical, reflective and critical thinking and learning skills. The student has excellent social, intercultural and communication skills to be able to work in a multicultural team. He/she has a thorough overall picture of the tourism and hospitality field and has profound knowledge of customer-oriented, interactive and hospitable way of working. The student is able to describe fluently his/her background, studies as well as work in Finnish.
More specific assessment criteria for learning assignments will be given at the beginning of the study unit.